FAQ'S

How do I place an order for a custom hat?

To start your customization journey, send us an email at bluntpanga@gmail.com, and we’ll guide you through the process of designing your perfect hat.

Can I order a hat if I have a specific design in mind?

Definitely! We love bringing unique visions to life. Share your ideas with us, and we’ll work with you to create a hat that matches your specifications.

How long does it take to receive a custom hat?

Since each hat is handcrafted to your specifications, the process typically takes 4-6 weeks from order to shipping. 

Do you offer gift certificates?

Yes, we offer gift certificates for those who want to give the gift of a custom Blunt Panga hat. Please contact us for more details.

How do I care for my Blunt Panga hat?

To maintain your hat’s quality, keep it away from moisture, store it in a cool, dry place, and brush it regularly with a hat brush. Avoid crushing or bending the hat to retain its shape.

Do you offer international shipping?

Yes, we ship our bespoke hats worldwide with Fedex Express. Shipping costs and delivery times may vary depending on your location.

Can I return or exchange a custom hat?

Since our hats are made to order, we generally do not accept returns or exchanges. However, if there is an issue with your order, please contact us, and we will do our best to resolve it.

What happens if my hat gets damaged?

Should your hat get damaged in transit, please get hold of us in 2-3 working days to assess the issue.