- Order Processing
- Orders are processed the next business day after they are placed, as long as the items are in stock.
- International Shipping
- We use FedEx Express for international shipments, providing fast, secure, home delivery service.
- Estimated delivery time for international shipments is 5 to 6 business days from our headquarters in South Africa.
- National Shipments
- For shipments within South Africa, we use The Courier Guy.
- Estimated delivery time for domestic shipments is 2 to 3 business days from shipping date.
- Manufacturing and Shipping of Products
- All items are manufactured and shipped upon completion of production. Manufacturing time may vary from 3 to 6 weeks.
- Possible Delays
- Arrival time may be affected by factors such as:
- Adverse weather conditions.
- Stock availability.
- Logistical problems with the transport company.
- Absence of recipient at the time of delivery.
- Customs processes, including retentions or inspections.
- Should a delay occur from our side, we will keep you updated.
- Customs Procedures and Delivery Addresses
- Customs procedures, including tax or import payments, are the customer’s responsibility.
